Privacy Policy

Overview

Squom operates this website and online store to provide customers with information, products, and services related to Squom. Our store is powered by Shopify, which helps us operate our online store, process orders, and provide a secure shopping experience.

By using our website or purchasing from us, you acknowledge that you have read this Privacy Policy and understand how your personal information may be collected, used, and shared as described below.

Personal Information We Collect

We may collect personal information that identifies you or can reasonably be linked to you. This may include your name, email address, phone number, billing address, shipping address, payment-related information, order details, and communication history with our support team.

We may also collect technical and usage information, such as your IP address, browser type, device information, pages viewed, items added to cart, checkout activity, and how you interact with our website.

How We Collect Information

We collect information directly from you when you place an order, create an account, contact us, subscribe to marketing, or otherwise provide information through our website.

We may also collect information automatically through cookies, pixels, analytics tools, and similar technologies. In addition, we may receive information from Shopify, payment providers, shipping partners, analytics providers, marketing platforms, and other service providers that help us operate our business.

How We Use Your Information

We use your personal information to process and fulfill orders, accept payments, arrange shipping, provide order updates, manage returns, answer customer support questions, and improve our website and services.

We may also use your information for fraud prevention, security, analytics, legal compliance, and marketing communications where permitted by applicable law or where you have given consent.

Marketing and Communications

If you subscribe to marketing or otherwise opt in, we may send you emails about product updates, offers, and relevant news from Squom. You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails.

Even if you unsubscribe from marketing, we may still send important non-promotional messages related to your orders, account, transactions, returns, or customer service requests.

Cookies and Tracking Technologies

We use cookies and similar technologies to help our website function properly, remember your preferences, understand website traffic, improve user experience, and support advertising or analytics activities.

You can usually adjust cookie settings through your browser. Please note that disabling certain cookies may affect how some parts of our website function.

How We Share Information

We may share your personal information with trusted service providers and business partners that help us operate our store. This may include Shopify, payment processors, shipping carriers, fulfillment providers, IT providers, analytics tools, advertising partners, and customer support services.

We may also disclose information when required by law, to protect our legal rights, to prevent fraud or security issues, or in connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets.

Shopify

Our store is hosted by Shopify. Information you submit through our website may be processed by Shopify and its service providers to support store functionality, checkout, payment processing, fraud prevention, analytics, and platform improvements.

Shopify may process personal information in accordance with its own privacy practices. You can learn more about Shopify privacy practices by visiting Shopify's privacy information page.

Third-Party Websites

Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices, security, content, or policies of third-party websites that we do not own or control.

We recommend reviewing the privacy policies of any third-party websites you visit.

Data Security and Retention

We take reasonable measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

International Transfers

Your personal information may be transferred to, stored, or processed in countries outside your country of residence. Where required by applicable law, we rely on appropriate safeguards for international data transfers.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information. These rights may include the right to access, correct, delete, restrict, or receive a copy of your personal information.

You may also have the right to object to certain processing activities, withdraw consent where processing is based on consent, or opt out of certain marketing or targeted advertising activities.

Children's Privacy

Our website and services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us so we can review and delete the information where appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, technology, or privacy practices.

When we make changes, we will post the updated Privacy Policy on this page. The updated version will apply from the date it is published unless stated otherwise.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at info@squom.com.

Squom
Email: info@squom.com
Address: 8 The Green, Dover, DE 19901, US